Terms and Condition

TERMS & CONDITIONS

Welcome to Shoetrend.in (the "Website"). These Terms & Conditions govern your use of the Website and the services offered on it. By accessing or using our Website, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our Website.

1. Website Use and Access

1.1. Eligibility: By using this Website, you confirm that you are at least 18 years old and capable of entering into a legally binding agreement. If you are under 18, you may only use this Website under the supervision of a parent or legal guardian.

1.2. User Account: In order to access certain features or make purchases on our Website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account credentials and ensuring that the information provided is accurate and up-to-date.

1.3. Prohibited Activities: You agree not to use this Website for any illegal, unauthorized, or harmful activities, including but not limited to attempting to gain unauthorized access to our systems, interfering with the proper functioning of the Website, or violating any applicable laws or regulations.

2. Products and Services

2.1. Product Descriptions: We strive to provide accurate and detailed product descriptions on our Website. However, we do not warrant that the descriptions are error-free or complete. Colors and sizes may vary slightly due to screen resolutions and other factors.

2.2. Availability: Product availability is subject to change without notice. In case a product you ordered is out of stock or unavailable, we will notify you and offer an alternative or a refund.

2.3. Pricing: All product prices are listed in the currency specified on the Website and are subject to change. The final price charged will be the price displayed at the time of purchase.

3. Intellectual Property

3.1. Ownership: All content on this Website, including but not limited to text, images, logos, trademarks, and videos, are the property of Shoetrend.in or its affiliates. You may not use, reproduce, or distribute any content without explicit permission.

4. Links to Third-Party Sites

Our Website may contain links to third-party websites or services that are not owned or controlled by Shoetrend.in. We are not responsible for the content, policies, or practices of these third-party sites. Your use of such sites is at your own risk, and we recommend reviewing their terms and conditions and privacy policies.

5. Limitation of Liability

5.1. Disclaimer: Shoetrend.in provides this Website and its content on an "as-is" basis without any warranties, either expressed or implied. We do not guarantee the accuracy, completeness, or reliability of the content.

5.2. Indirect Damages: To the maximum extent permitted by law, Shoetrend.in shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use this Website or any products purchased through it.

6. Governing Law and Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

7. Changes to Terms & Conditions

Shoetrend.in reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting the updated terms on our Website.

8. Contact Us

If you have any questions or concerns about these Terms & Conditions or your use of our Website, please contact us at:

Shoetrend.in

Email- contact@shoetrend.in

Phone-+91 88822 91224

Address - Delhi, Burari, India

Note: These terms and conditions are subject to the laws and regulations of the location where Shoetrend.in is based, in this case, Delhi, Burari, India.

 

ORDER & SHIPPING POLICY

Thank you for shopping at Shoetrend.in (the "Website"). Here, we strive to provide you with a seamless shopping experience for a wide range of products, including athletic shoes, casual shoes, dress shoes, boots, sandals, and more. We also specialize in popular brands such as JORDANS, NIKE, PUMA, REEBOK, ASICS, UNDER ARMOUR, and LOUIS VUITTON. Below are the details regarding our Order & Shipping Policy.

1. Placing an Order

1.1. Eligibility: By placing an order on our Website, you confirm that you are at least 18 years old and capable of entering into a legally binding agreement.

1.2. Product Selection: Browse our product categories, select the desired items, and add them to your shopping cart. Make sure to review your order before proceeding to the checkout.

1.3. Payment: We accept various payment methods, and you will be prompted to choose your preferred option during the checkout process. Ensure that your payment details are accurate and valid.

1.4. Order Confirmation: Once your order is successfully placed and payment is authorized, you will receive an order confirmation email containing the details of your purchase.

2. Order Processing

2.1. Processing Time: We strive to process and dispatch all orders as quickly as possible. Order processing typically takes 1-3 business days, excluding weekends and public holidays.

2.2. Out of Stock Items: In case any of the ordered items are out of stock, we will notify you promptly and provide alternatives or offer a full refund for the unavailable products.

3. Shipping & Delivery

3.1. Shipping Methods: We partner with reputable courier services to ensure safe and timely delivery. The available shipping methods and estimated delivery times will be displayed during the checkout process.

3.2. Shipping Charges: Shipping charges are calculated based on your location, order weight, and the selected shipping method. These charges will be added to your total order amount during checkout.

3.3. Tracking Information: Once your order is dispatched, we will provide you with a tracking number via email. You can use this number to track your shipment until it reaches your doorstep.

3.4. Delivery Time: The estimated delivery time may vary based on your location. Typically, domestic deliveries within India take 2-7 business days, while international deliveries may take longer.

3.5. Customs and Duties: For international orders, please note that you may be responsible for any customs duties, taxes, or fees imposed by your country's customs authorities.

4. Cancellation and Returns

4.1. Order Cancellation: If you wish to cancel your order, please contact our customer support team as soon as possible. If your order has not been processed or shipped, we will cancel it and issue a refund.

4.2. Returns and Exchanges: We want you to be satisfied with your purchase. If you receive a defective or incorrect item, please notify us within three to four days of delivery. We will arrange for a return, exchange, or refund as appropriate.

5. Contact Us

If you have any questions or need assistance regarding your order or shipping, please contact us at:

Shoetrend.in

Email- contact@shoetrend.in

Phone-+91 88822 91224

Address - Delhi, Burari, India

Note: This Order & Shipping Policy is subject to the laws and regulations of the location where Shoetrend.in is based, in this case, Delhi, Burari, India.

 

 

REFUND & CANCELLATION POLICY

Thank you for choosing Shoetrend.in (the "Website") for your footwear needs. We are dedicated to providing you with the best products and service. Please read the following Refund & Cancellation Policy carefully to understand our procedures in case you need to cancel an order or seek a refund.

1. Cancellation Policy

1.1. Cancellation by Customers: You have the option to cancel your order within three days of placing it. To cancel, please contact our customer support team through the provided contact information on our Website. We will process the cancellation and initiate a refund to your original payment method.

1.2. Cancellation by Shoetrend.in: In certain circumstances, Shoetrend.in may need to cancel an order. These circumstances include, but are not limited to, unavailability of the product, payment issues, or suspicion of fraudulent activity. If we cancel your order, we will notify you promptly and issue a full refund for the canceled items.

2. Refund Policy

2.1. Refunds for Canceled Orders: If you cancel your order within the specified time frame and before it is processed for shipping, we will initiate a refund to your original payment method. The refund will include the entire purchase amount, including any shipping charges paid, within three days.

2.2. Refunds for Returned Items: If you receive a defective or incorrect item and request a return, exchange, or refund, we will process the refund once we receive the returned product. The refund will be issued to your original payment method and will include the purchase amount, including any shipping charges paid, within three to four days of receiving the returned item.

2.3. Exclusions: Certain items, such as personalized or customized products, may not be eligible for refunds unless they are found to be defective or damaged upon delivery.

3. Return Procedure

3.1. Requesting a Return: If you wish to return an item, please contact our customer support team within three days of receiving the product. Provide details of the issue, and we will guide you through the return process.

3.2. Return Shipping: For returns due to defects or incorrect items, Shoetrend.in will bear the return shipping costs. However, for other return reasons, the customer may be responsible for the return shipping charges.

3.3. Return Condition: The returned item must be in its original condition, unused, and with all original tags and packaging intact. Any signs of wear, damage, or tampering may void the return eligibility.

4. Contact Us

If you have any questions or need assistance regarding our Refund & Cancellation Policy, please contact us at:

Shoetrend.in

Email- contact@shoetrend.in

Phone-+91 88822 91224

Address - Delhi, Burari, India

Note: This Refund & Cancellation Policy is subject to the laws and regulations of the location where Shoetrend.in is based, in this case, Delhi, Burari, India.

 

 

 

 

 

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